Let's Debug

Test result for webserver.hsmedia.co.uk using http-01

A fatal issue occurred during the DNS lookup process for webserver.hsmedia.co.uk/A.
DNS response for webserver.hsmedia.co.uk/A did not have an acceptable response code: SERVFAIL
A fatal issue occurred during the DNS lookup process for webserver.hsmedia.co.uk/AAAA.
DNS response for webserver.hsmedia.co.uk/AAAA did not have an acceptable response code: SERVFAIL
A fatal issue occurred during the DNS lookup process for webserver.hsmedia.co.uk/CAA.
DNS response for webserver.hsmedia.co.uk/CAA did not have an acceptable response code: SERVFAIL
Fatal
No valid A or AAAA records could be ultimately resolved for webserver.hsmedia.co.uk. This means that Let's Encrypt would not be able to to connect to your domain to perform HTTP validation, since it would not know where to connect to.
No A or AAAA records found.

Submitted May 7 22:15:53 2019. Sat in queue for 2ms. Completed in 3m20s. Show verbose information.