The domain agent.hy1.com is being served through Cloudflare CDN. Any Let's Encrypt certificate installed on the origin server will only encrypt traffic between the server and Cloudflare. It is strongly recommended that the SSL option 'Full SSL (strict)' be enabled.
https://support.cloudflare.com/hc/en-us/articles/200170416-What-do-the-SSL-options-mean-